Privacy Policy

eleven15’s Privacy Policy

Last updated: 8 June 2026

 

1. Introduction

Welcome to Eleven15 (“we”, “us”, “our”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

https://www.eleven15.co.uk/

It also explains your rights under UK data protection law.

 

2. Who We Are

Eleven15 is the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, you can contact us:

 

3. What Data We Collect

 

a. Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Any information submitted through contact forms or enquiries

 

b. Automatically Collected Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on site
  • Referral source

 

c. Cookies and Tracking Data

We use cookies and similar tracking technologies to improve user experience and analyse website performance.

 

4. How We Use Your Data

  • To respond to enquiries or provide requested services
  • To improve our website and user experience
  • To communicate with you regarding services or updates
  • To comply with legal obligations

We only process your data when we have a lawful basis to do so under UK GDPR, including:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal compliance

 

5. How We Share Your Data

We do not sell, trade, or rent your personal data.

We may share your data with:

  • Service providers (e.g. hosting, email platforms, analytics providers)
  • Professional advisers (e.g. legal or accounting services)
  • Authorities where required by law

All third parties are required to respect the security of your data.

 

6. Data Retention

We only retain your personal data for as long as necessary:

  • To fulfil the purposes we collected it for
  • To meet legal, accounting, or reporting requirements

When data is no longer required, it will be securely deleted.

 

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Request transfer of your data (data portability)
  • Withdraw consent at any time

To exercise these rights, contact us using the details above.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

https://www.ico.org.uk/

 

8. Cookies

We use cookies to:

  • Ensure the website functions properly
  • Analyse traffic and usage
  • Improve performance and user experience

You can control or disable cookies through your browser settings.

 

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

 

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or practices.

We encourage you to review their policies before providing any personal data.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

12. Contact Us